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Retail Store Manager:  (around 30 hours/week): We are looking for an experienced retail manager to join our team.  The retail manager will be responsible for the operations of our store, ensuring online orders are fulfilled in a timely and accurate manner and ensuring a positive experience for customers and staff.
Retail Store Manager Responsibilities:

  • Scheduling and directing employees.

  • Recruiting, selecting, orienting and training employees.

  • Coaching, counseling and disciplining employees; following up on work results and holding the team accountable to company policies and procedures.

  • Planning, monitoring and appraising metric achievement.

  • Achieving sales targets and metrics by actively goal setting and coaching team.

  • Ensuring store’s merchandising and displays remain full, inspiring and match brand esthetic. 

  • Ensuring a safe and clean store environment.

  • Managing stock levels and order shipping and packaging materials, receipt paper, garbage bags, and all things necessary for store operations. 

  • Maintaining retail inventory and reporting out of stock or rapidly selling items to our buyer.

  • Responding to and resolving customer complaints and comments.

  • Overseeing online order fulfillment--make sure items are shipped by staff quickly and accurately.

  • Organizing special promotions, displays and events.

  • Observing and reporting on possible changes to improve the business, e.g. suggesting revisions to opening hours to ensure the store can compete effectively in the local market.

  • Coordinating the store's participation in the community by liaising with local schools, newspapers and the community in general.

  • Ensuring a positive experience for customers and staff.

Retail Store Manager requirements:

  • Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.

  • The ability to read, write, and perform basic math.

  • The ability to stand and walk for extended periods of time.

  • Attention to detail.

  • Ability to complete transactions accurately.

  • Enjoys working with people and working as a team.

  • Previous retail management experience preferred 

  • Leadership skills

  • Ability to Motivate Others

  • Delegation

  • Customer Focus

  • Quick Learner

  • Multi-Task Skills

  • Team Player

  • Market Knowledge

  • Organized

  • Good at verbal and written communication

  • Social media experience is a plus

  • Ability to work nights, weekends and holidays when needed.

Send your resume to hello@mochikids.com to apply!

 
 
Retail Store Associate- (15-25 hrs/week): We are looking for several retail store associates to join our team.  Retail associates provide outstanding service in the store, conduct transactions accurately and ship online orders. While maintaining a clean and orderly store.
Retail Store Associate Responsibilities:

  • Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.

  • Operating cash registers, managing financial transactions, and balancing drawers.

  • Directing customers to merchandise within the store.

  • Superior product knowledge.

  • Maintaining an orderly appearance throughout the sales floor.

  • Introducing promotions and opportunities to customers.

  • Cross-selling products to increase purchase amounts.

  • Pulling and packaging online orders.

  • Achieving sales targets and metrics through effective customer engagement and interaction.

  • Assisting in store merchandising to create and maintain inspiring displays.

Retail Store Associate Requirements:

  • Previous retail sales experience preferred.

  • Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.

  • The ability to read, write, and perform basic math.

  • The ability to stand and walk for extended periods of time.

  • Attention to detail.

  • Ability to complete transactions accurately.

  • Enjoys working with people and working as a team.

  • Social media experience is a plus

  • Ability to work nights, weekends, and holidays when needed.

Send your resume to hello@mochikids.com to apply!

 
 
Freelance Junior Designer- (remote/freelance position): We are looking for a creative junior graphic designer to work collaboratively with our Art Director and Senior Designer to complete design-related tasks.  
 Junior Graphic Designer Responsibilities:

  • Works collaboratively with the Art Director.

  • Completing design tasks accurately and efficiently

  • Ability to work on a range of projects from product development, to web design, email marketing, and graphics.

  • Collaborating with the team to launch projects.

Junior Graphic Designer Requirements:

  • Portfolio of previous work

  • Knowledge of our brand and aesthetic

  • Up to 3 years of working experience as a graphic designer.

  • Highly proficient with Adobe Illustrator, Photoshop and InDesign

  • Knowledge of design techniques.

  • Ability to work well within a team.

  • Time management skills.

  • A talent for creativity and problem-solving.

Send your resume to hello@mochikids.com to apply!